---
title: "Trust and Data Controls | Moodwell"
description: "Understand how Moodwell handles product data, AI processing, permissions, analytics, and account deletion."
url: "https://www.moodwell.ai/trust"
---

1.  [Home](https://www.moodwell.ai/)
2.  Trust and privacy

Trust

# Clear controls for _personal data_.

Moodwell stores the records you add to your account, reads Health Connect categories you approve, and processes the AI requests you choose to make. You can change permissions, ask privacy questions, and archive or delete your account whenever you want.

## What happens to your information.

## Product records

Your workouts, food logs, health records, check-ins, journals, plans, and preferences are stored so Moodwell can provide the product and show your history.

## AI processing

When you request a food lookup, journal reflection, or coaching response, Moodwell sends the prompt and context used by that feature to an AI provider. Check the result before relying on it.

## Connected data

Health Connect access is opt-in, read-only, and permission-based. Shotsy history is imported only after you choose a file, an item, and confirm the review.

## Website measurement

The marketing site uses Plausible for aggregate events such as store clicks and page navigation. Email addresses and health records are not sent in those events.

Your controls

## Permissions and deletion stay within reach.

-   Change or revoke Health Connect permissions in Android and disconnect the integration in Moodwell.
-   Use the edit and delete controls within a record where available, or contact support if you cannot make the correction you need.
-   Request deletion of your Moodwell account and associated data without reinstalling the app.
-   Request removal of a waitlist or beta entry by writing to the privacy address from the subscribed email.

[Account deletion instructions](https://www.moodwell.ai/delete-account) [Read the privacy policy](https://www.moodwell.ai/privacy)

Questions, answered

## Questions about _your data_

Understand the context sent to AI features and the difference between disconnecting a source and deleting an account.

[Explore all FAQs](https://www.moodwell.ai/faq)

**What information does an AI feature process?**

An AI request can include what you type and records made available to that feature, such as a meal description or the context of a coaching conversation. Moodwell sends that request to its AI service provider to generate the response. Do not assume that every feature sees every record in your account.

[Read about AI processing](https://www.moodwell.ai/privacy#ai-processing)

**Does disconnecting Health Connect delete my account?**

No. Disconnecting or revoking a permission stops future reads; it is separate from removing records already in Moodwell. To delete the account and its data, use Settings, then Your account, in the app. That also cancels your subscription, so it is not a separate step. Email the privacy team from your account address if you cannot sign in.

[See your deletion options](https://www.moodwell.ai/delete-account)