Skip to content
Moodwell

Contact

Contact the Moodwell team.

Send support requests, product questions, media inquiries, partnership ideas, and other messages to the right queue.

Send a message

Choose the closest topic. You will receive an email confirmation with a reference after the message is saved.

Do not include passwords, payment-card numbers, or sensitive medical details.

By sending this form, you agree that Moodwell may use these details to respond to your request. Read the privacy policy.

Questions, answered

Before you contact support

A few details can help us understand the problem and direct your request to the right place.

Explore all FAQs
What should I include in a support message?

Describe what you were trying to do, what happened, and whether you were using Android or desktop. Include the app version or browser and the text of any error. If a screenshot helps, hide personal health details. Never send your password or payment-card details.

Browse common product questions
How do I ask to delete my account or leave the waitlist?

Email privacy@moodwell.ai from the address on the account or waitlist entry and say which one you want removed. Account deletion and subscription cancellation are separate. If you also want billing to stop, cancel through the provider that charged you.

Follow the account deletion steps