Privacy Policy

If you connect Android Health Connect, Moodwell requests read-only access to categories such as steps, sleep, exercise sessions, heart-rate records, weight, and body fat. It reads only categories you approve. You can change permissions in Android or disconnect the integration in Moodwell.

If you choose a Shotsy CSV file, Moodwell parses injections, weights, and symptoms and shows a summary. After you confirm the import, the records are added to your account, with injections and symptoms linked to the GLP-1 item you set up.

When you use an AI feature, Moodwell sends your request and the context used by that feature to its AI service provider. That can include a food description, journal text for a reflection, or account records shared with a coaching conversation. AI responses can be inaccurate or incomplete. Do not use them as a substitute for professional judgment or emergency support.

Moodwell does not use personal journals, conversations, health records, or connected health data for advertising.

Moodwell uses service providers for hosting, authentication, database storage, payments, app distribution, AI processing, analytics, and operational support. They process information on Moodwell's behalf under their terms and safeguards. Information may also be disclosed when required by law, to protect the service or users, or in connection with a business transaction subject to appropriate protections.

Moodwell keeps information for as long as needed to provide the service, secure it, meet legal or transaction-record obligations, and resolve disputes. Retention periods depend on the record and account state.

You can delete your account and its data yourself in the app, under Settings, then Your account. Deletion takes effect immediately and cannot be undone. You can instead archive the account, which stops billing and keeps your records until you restore it. Either way your Moodwell subscription is cancelled, including one billed through Google Play.

If you cannot sign in, request deletion at privacy@moodwell.ai. Waitlist subscribers can request removal using the same address. After a deletion we keep payment records with your name and account removed, because those records must still reconcile for transaction and accounting purposes, and they can no longer be linked back to you. Some limited records may also be retained where required for legal, fraud-prevention, or security purposes.

Moodwell is not directed to children under 13. Local law may require a higher minimum age or parental involvement. Contact privacy@moodwell.ai if you believe a child provided personal information without appropriate authorization.

Moodwell may update this policy as the product, providers, or legal requirements change. The effective date identifies the current published version. Send privacy questions and rights requests to privacy@moodwell.ai.